What happens if we need help?
Our sales and support approach is through personal contact as oppose to contact centres or people you do not know. You will be able to contact your local account manager by phone if you wish.
Do you offer self-help support
Yes. We recognise that sometimes, is it more convenient to help yourself to information than to make calls or send emails. As a customer, you will have privileged access to a support information center where you will be able to find tutorial videos and much more.
Is support included in the service?
Yes. You will always be able to contact your account manager if you need help. Upgrades to the system will be free of charge so you will always be up todate.
What if I need special support?
We recognise that some hotel businesses may chose to outsource some of their operational activities such as ongoing staff training, operational process reviews and marketing. We are able to offer you with a wide range business support packages through your local account manager.